Contact information

Contact Us

We're here to help. If you have any questions about our products, your order, shipping, returns, or anything else, our customer support team is happy to assist.

Customer Support

Email: support@juodakopa.com

We aim to respond to all enquiries within 1–2 business days.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (EET/EEST)
Saturday – Sunday: Closed

Order Support

For faster assistance, please include your order number when contacting us about an existing order.

Returns & Refunds

If you wish to return an item or report a damaged or incorrect product, please email support@juodakopa.com with your order number and a brief description of the issue.